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Terms & Conditions

Welcome to Rajut Roots! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

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Effective Date: 19th November 2025

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1. General Information

  • These terms apply to all users of the Rajut Roots website, including customers, visitors, and anyone who accesses or uses our services.

  • We reserve the right to modify, update, or change these terms at any time. Any changes will be posted on this page with an updated “Effective Date.”

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2. Use of Our Website​

By using this website, you agree to:

  • Use the site only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the site.

  • Not attempt to disrupt, hack, or damage the website, servers, or networks connected to Rajut Roots.

  • Not use any automated means, such as bots or crawlers, to access or collect data from the site.

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3. Products and Pricing

  • All product descriptions, prices, and availability are subject to change without notice. While we make every effort to ensure that all information is accurate, errors may occur.

  • We reserve the right to refuse or cancel any order, including after an order has been confirmed and payment processed. If an order is canceled, you will receive a full refund.

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4. Payment and Security

  • We accept payment via [credit/debit cards, Apple Pay, etc.]. Payment is processed through secure third-party payment providers.

  • By placing an order, you agree to provide accurate and complete information for payment and shipping purposes.

  • Your payment details will be securely processed and encrypted. We do not store credit card information on our servers.

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5. Shipping and Delivery

  • For detailed information on shipping, including rates, delivery times, and shipping policies, please refer to our Shipping Policy.

  • We are not responsible for delays caused by the postal service or external carriers.

  • Once an order is shipped, delivery times are estimated and can vary based on your location and the shipping method selected.

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6. Returns, Refunds, and Exchanges

  • Due to the handmade nature of our products, we cannot accept returns for change of mind, please refer to our Return & Refund Policy.

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7. Intellectual Property

  • All content on this website, including but not limited to images, text, graphics, logos, and product designs, is the property of Rajut Roots or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, or use any of the content from this site without prior written consent from Rajut Roots.

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8. Limitation of Liability

  • Rajut Roots is not liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.

  • We make no warranties or representations regarding the accuracy or completeness of the content on this site. You use the site at your own risk.

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9. Privacy Policy

  • Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

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10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.

  • Any disputes arising from the use of this site shall be subject to the exclusive jurisdiction of the courts in the UK.

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11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

 

Rajut Roots
Email: iffah.salehuddin@gmail.com

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